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Delete a Jowza account

Updated October 21, 2026. Account deletion starts inside Jowza; contacting support is a fallback when access or the deletion flow fails.

Steps

1. Owners and operators: open Settings, Privacy and Policies, then Account Deletion Policy or Delete Account under account actions.
2. Subscribers: open the subscriber dashboard and select Account and Data Deletion Policy near the bottom.
3. Review the information, choose the deletion action, and read the confirmation dialog.
4. Owners/operators enter their current password; subscribers confirm from their signed-in session.
5. Confirm only if you intend to delete the account, then wait for the service's result.

Consequences and result

The app sends an account-and-associated-data deletion request to the service. Deleting an owner account may affect access to linked generator, subscriber and operator records. Review important business records and permissions first. When the service confirms success, the app signs this device out and removes its saved sign-in information. Do not assume completion after an error or without a success result. A successful deletion is final.

Transactions and assistance

Deletion does not cancel prior financial obligations. Ask support about data associated with a prior transaction or your account. Removing a subscriber record, signing out or uninstalling the app differs from deleting your own service account. If you cannot sign in or deletion fails, email Hello@the-3rdact.com with your account type and the problem, or call +1 (719) 286-7476. Ownership verification may be needed for assistance. Never send passwords, verification codes or other people's data. See the privacy policy and support page.